June 1, 2020 - Disconnects will resume in June for business and Flex Advantage (prepaid) accounts and in July for traditionally billed residential accounts.
Though disconnects were suspended, it was not a bill waiver. Please contact us as soon as possible if you are having difficulty paying your bill so we can explore your options.
Paying Your Bill
Bills for electric service should be in your mailbox or email inbox by the middle of each month. If you do not receive a bill, please call us. Even if you do not receive a bill, you are still responsible for the electricity consumed. Bills are deemed delivered when deposited at the U.S. Post Office with postage or an email is sent via SmartHub Messenger. It is your responsibility to keep Lincoln Electric informed of your current mailing or email address.
Bills are due when mailed or emailed and become past due 20 days from mailing. When an account becomes 30 days past due, a disconnect letter is sent requesting payment within an additional 10 days and a $20 notice fee is assessed. The meter will be disconnected if payment hasn't been received by the end of those 10 days. If the service is disconnected for nonpayment, a $75 reconnect fee plus usage up to the date of disconnect is added to the bill if it can be connected during regular business hours. If reconnected after hours or on weekends, a $150 after-hours reconnect fee is charged. An advance payment equal to twice the account's highest bill may also be charged if it is not currently on deposit.
Pay in Person
Our office is located at 312 Osloski Road in Eureka. You may pay via our drive-thru or dropbox during regular business hours. We are open 7:00 am to 5:30 pm, Monday through Thursday, excluding National holidays. As an added convenience, both our office and InterBel Telephone Cooperative's office at 300 Dewey Avenue in Eureka have deposit boxes for after-hours payments year-round.
NEW in March 2020 - Enjoy the ease of paying your Lincoln Electric bill in our office foyer 24/7 using our PaySite Kiosk! The kiosk accepts cash, check, or charge (credit/debit cards). You will need your account number, located on a recent bill or SmartHub notification. If you cannot find your account number please give us a call.
You may also mail in your payment using the self-addressed envelope that comes with your monthly bill.
Pay Online with SmartHub
SmartHub subscribers enjoy the convenience of viewing and paying their bill online. Key features include viewing your usage and payment history, making a payment online, contacting LEC, and receiving important notifications from LEC. You can choose to pay your bill with Visa, MasterCard, Discover Card, American Express, or a US checking account. There are no extra fees for this service. LEC's SmartHub uses secure technology to protect your transactions.
With SmartHub you can also continue to receive a paper bill in the mail or go green and receive bills via email only.
It's easy to sign up!
Payments can be automatically drafted on a specific date each month from a US checking or savings account, or from a US or International credit or debit card account. Members wishing to have their bill paid automatically can call our PCI-Compliant phone payment system 833-890-6258 or enroll through SmartHub.
One Time Payment by Credit Card
To make a one-time payment using a credit card, call LEC's PCI-Compliant phone system at 833-890-6258. Simply follow the prompts to set up your account access and make a payment.